Technical Support Associate
Karachi,
Pakistan
Karachi,
Pakistan
Resco Pvt Ltd is a leading provider of MEP and ELV solutions. With expertise in integrating advanced technologies and working with top-tier international vendors, we deliver exceptional solutions to our clients. We are seeking a Technical Support Associate to join our team and ensure the seamless delivery and support of our systems.
Responsibilities
- Provide technical support for MEP and ELV systems to clients
- Conduct site visits for troubleshooting, installations, and system configurations.
- Assist with the integration of software and hardware solutions.
- Collaborate with project teams to address and resolve client concerns.
- Document support activities, including technical issues and resolutions.
- Ensure timely and effective resolution of technical support inquiries.
- Stay updated with the latest developments in MEP and ELV technologies.
Qualifications
- Fresh graduates with a technical background are welcome to apply; prior experience in technical support or system integration is a plus.
- Strong understanding of programming concepts and familiarity with .Net Core.
- Proactive problem-solving skills and a strong work ethic.
- Excellent communication and interpersonal skills with a client-centric approach.
- Ability to travel frequently for on-site support (valid driver’s license or reliable transportation required).
- Eagerness to learn and grow in the MEP and ELV domains.
What We Offer
- Competitive salary and benefits package.
- Professional development opportunities in a dynamic field.
- Exposure to cutting-edge technologies and industry leaders.
- A collaborative and supportive work environment.